SENG435

Computer-Supported Cooperative Work

Understanding of how work involves extensive coordination and communication that is mediated through technology. Successful cooperative software designs require: social psychological insight into group processes and online communities; computer science insight into mechanisms to organize information, coordinate, share, and communicate; and HCI design insights to achieve successful designs for modern collaboration, coordination and communication tools. Examines problems and solutions in group coordination and systems including group decision support, organizational memory, virtual spaces, and collaborative design.